🛡️ Child Safety Standards

Heyy (operated by Codepluse) has a strict zero-tolerance policy toward child sexual abuse and exploitation (CSAE) and any content or behaviour that endangers minors. Heyy is an adults-only platform for users 18 years and older. This page describes the standards and measures we maintain to prevent, detect, and respond to CSAE, in line with Google Play's Child Safety Standards policy and applicable law.

1. Our commitments

• We prohibit child sexual abuse material (CSAM), grooming, sexualisation of minors, and any exploitation of children — with no exceptions.
• We do not allow anyone under 18 to create an account or use Heyy.
• We detect, remove, and report CSAE and act quickly on every report.
• We cooperate with law enforcement and relevant child-protection authorities.

2. Age assurance

Users must confirm they are 18 or older to register. We use profile signals and moderation to identify and remove suspected underage accounts. Accounts found to belong to minors are removed immediately.

3. Prevention & detection

• Real-time AI moderation monitors video calls for explicit content and stops it within seconds.
• Automated and human review of flagged content, profiles, and behaviour.
• Proactive enforcement against grooming, solicitation, and attempts to involve minors.

4. Reporting & response

Every user can report or block another user directly from their profile or during a call. Reports involving suspected CSAE are treated as the highest priority. When we identify CSAE, we:

• Remove the content and the offending account immediately.
• Preserve relevant evidence.
• Report to the appropriate authorities and child-safety organisations as required by law.

5. Point of contact

Our designated child-safety contact for questions, reports, and requests from authorities:

Child Safety Team, Heyy (Codepluse)
Email: childsafety@testcode.space

6. Compliance

These standards are maintained in accordance with Google Play's Child Safety Standards policy and applicable laws on the protection of minors. We review and update them regularly.

See also our Privacy Policy.